In the email, C31 promised to reaccess Mark S. Allen's interviewing techniques and the station apologized for offending any viewers. Many fans say that this is not enough and they will continue to email complaints to the station.
Here is the apology:
Subject: Tyler Perry/Janet Jackson Interview
Date: Wed, 17 Oct 2007 04:28:07 -0400
From: "KMAX General Mgr"
To: [Email Withheld]
Thank you for contacting CW31. We have reviewed the many comments we have received regarding our interview with Tyler Perry and Janet Jackson that aired on October 11. As a result of the numerous comments received, we have carefully reviewed the segment and have reassessed the approach taken by Mr. Allen.While we certainly did not intend to offend anyone during this interview, we do sincerely apologize to anyone who may have been offended, including Ms. Jackson and Mr. Perry.We take seriously the feedback we receive from our viewers and thank you for sharing your thoughts with us.Sincerely,KMAX/CW31